The Technical Commercial Client Unit is your primary point of contact for most issues involving the transmission of commercial electronic data. Homeland Security department that handles all citizenship and immigration issues. The call center is open Monday-Friday between 9 a.m. and 12 p.m. and then again from 1 p.m. to 4 p.m. Eastern time. website: www.riv.ca The last time we checked, they never tell you that pressing “0”  gets you to a human being. The CBSA cannot share any personal information on these individuals or their belongings. Fax: (202) 565-2057 Contact the National Targetting Centre (NTC). If you are also travelling from St. John’s, Halifax, Québec City, Ottawa, Toronto-Billy Bishop, Winnipeg, Regina, Saskatoon, Edmonton, Kelowna or Victoria, you will undergo temperature screening.

We have a complete section of this website devoted to the instruction for  importing a vehicle into the United States or Canada. The CBSA holds the passports and travel/identity documents of asylum claimants in accordance with the Immigration and Refugee Protection Act and retains them until the Immigration and Refugee Board of Canada makes a determination on the claim.. Service is available Monday to Friday, from 8 a.m. to 4 p.m. (ET), except holidays. The CBSA never requests social insurance or credit card numbers by telephone or email. Unlike Canadian Customs, you can always call the U.S. Customs and Border Patrol at the specific border crossing you will be using.
Canadian Firearms Program You can find the U.S. Border Patrol compliment and complaint form on their website. At this number you can ask any type of question related to crossing into Canada. New Canadian COVID-19 coronavirus travel announcement. Questions related to the Canadian Automated Export Declaration must be directed to Statistics Canada. This includes both tourists or someone seeking citizenship and immigration. Summary of current U.S. and Canadian regulations. Their website answers many frequently asked questions. You can call the U.S. CBP INFO Center for any type of information related to crossing the border. They want you to call this information service and they will then transfer your call to the port you need. Below are the most important agencies you need to be aware of.
Below are the key government websites that you should visit to confirm information on this website or to answer questions we may not have covered. Other Government Department (OGD) Single Window Interface. Ottawa, ON K1A 0R2, Within Canada: 1-800-333-0371 1-800-BE-ALERT. Given that the the U.S and Canada are now swapping information, it is possible any problems with Canadian border officials would be in this file as well.

If you are deaf or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 8 a.m. to 4 p.m. your local time by calling 1-888-576‑8502. Canadian Border Services Agency can be contacted by email at contact@cbsa.gc.ca or by phone in the United States at 1-204-983-3500, says the CBSA website. Their hours of operation are Monday to Friday, 9:00 am to 5:00 pm nationwide. You should contact the Canadian Border Services agency if you have questions, comments or complaints about: Bringing goods (including food) into Canada; Medication allowed to cross the border; Customs and declaration process; Application for or renewal of NEXUS cards; CANPASS; Contact information for CBSA. Telephone (Imports Hotline): 202-564-9240 We have the telephone number for each office on the specific page for that port. The USCIS is the U.S. Vehicle Importation: Transport Canada Information on Importing a Vehicle, Within North America: 1-888-848-8240 (English and French) Outside Canada: (613) 998-8616

You can submit a report anonymously or you can request a reply.

Unlike the U.S. Border Services, Canada doesn’t publish the phone numbers for it’s ports. General website: www.nhtsa.gov The Citizenship and Immigration office establishes the rules as to who can cross into Canada. The call center is only open 8am to 4pm. Telephone: 1 800 731-4000 (toll-free number) You can also email your question to the CBP using a link on their website although we have had users report they never received an answer. People claiming to work for the CBSA are contacting victims by phone, email, text and other means to lure them into providing personal information. Unlike the U.S. Border Services, Canada doesn’t publish the phone numbers for it’s ports. Email: [email protected] The Border Information Service (BIS) is the call center for the CBSA. If you have questions about Canadian passports you will want to contact Passport Canada. You can submit either a compliment for a job well done or a complaint about your border crossing experience. E-mail Address: [email protected].

You can also call them at (800)-567-6868 or (819)-997-8338.

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