Glassdoor has 47 Dollar Rent A Car reviews submitted anonymously by Dollar Rent A Car employees. Answer 1 of 20: I am considering hiring a car for a week in June from the Swiss side of Geneva airport. Highly recommended this job to friends and enjoyed my time there. Since there was no chip reader: Dollar Car Rental, San Diego. As we were exiting the building, it appeared that there were 2 trucks available. We’ll guide you through the process. Dollar Rent A Car Operations Manager Jobs, 9 Attention-Grabbing Cover Letter Examples, 10 of the Best Companies for Working From Home, The Top 20 Jobs With the Highest Satisfaction, 12 Companies That Will Pay You to Travel the World, 7 Types of Companies You Should Never Work For, How to Become the Candidate Recruiters Can’t Resist, 11 Words and Phrases to Use in Salary Negotiations, 10 High-Paying Jobs With Tons of Open Positions, Negotiating Over Email? Wouldn't you know, there was no one at the drop-off location for me to report it to. So not only was it the worst customer service ever, they ran my credit without my permission, charged me more money even after I had paid online for the car, they also put a hold on my business checking account for unknown amount. There wasn't a chip reader on the customer keypad and it wouldn't take my card's stripe. Minivan $49/day. This is my ongoing story of their counter staff falsely informing me of 'mandatory policies' That I must agree to pay for or else I won't get my vacation car. It is now 12:00 to 12:30 in the morning, and obviously dark. Dollar Rent A Car Overview. Book today. Kick off your next trip with Dollar Car Rental. The other young lady at the desk followed her into the office but did not close the door. How long do you think it will take your team to investigate? Helpful management and good learning environment. I rented a car at a rate of 19.42 per day. I guess Dollar/Hertz's bankruptcy troubles are making them desperate for money because they are quickly becoming the company known for tacking on wrongful and fraudulent fees. (Learned my lesson there. BBB remains operational and focused on serving our business community. In the last exchange they sent me a photo of the damage. Interoffice transfers were easy and helped my commute. The trouble began when he tried to run my card. There are currently no benefit reviews for this company. Are you sure you want to remove this review from being featured for targeted profile? I have been working at Dollar Rent A Car part-time for more than a year. After checking my credit card, they charged me $9.99/gallon for a total of $156.59 for a refueling charge. With more than 600 car rental locations in 53 countries, travelers around the globe can experience fantastic deals on rental cars and great service. I had no recourse to report the damage. It was another deserted parking garage. Compact $34/day. We will be staying in Samoens, France but possibly visiting Switzerland and Italy for day visits. The customer service center was closed all weekend. With our new debit card policy, it's never been easier to rent with Dollar. Through RYANAIR, I booked a rental car with DOLLAR. This is a multi-location business. The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. I went on the Dollar website and booked my vehicle several weeks in advance. Standard $35/day. On the other hand, the shuttle service is to be corrected, in fact when we return to the airport, the driver, a woman, dropped us off at the Terminal of arriving instead of the Terminal of departure, and was boarding those who had just arrived. Dollar Rent A Car was first mentioned on PissedConsumer on Feb 25, 2009 and since then this brand received 522 reviews.. Dollar Rent A Car ranks 84 of 354 in Rentals category. They truly do not care. So now it's sand, not smoke? We do our thing and are ready to return the vehicle. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! I rented a car on 4/10 from the Orlando airport to rush to family member's bedside to say goodbye. (They eventually blamed me for "not filing a report.") I worked at Dollar Rent A Car full-time for more than a year. I asked to speak to his manager. Sand. My flight itinerary The work environment can sometimes become quite unprofessional at times. "My confirmation number is J11746998F3 I await your response. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. I came over on vacation from the UK, and clearly made it obvious that I was a UK citizen, I was quoted a price that I was told didn't need anything else adding to it. Thank you, Damon. I gave him: I have been working at Dollar Rent A Car full-time for less than a year, great place to work if you want to lose weight because you are constantly moving cars on the LAX lot, favortism, low salary, no recognition for good outstanding employees. He said there was nothing he could do. So I walked back so I could see in the office and as soon as the manager saw me she said "there he is" they all stopped laughing and the manager grabbed a framed document off of the counter and put it in my face, saying "this was their rules and if I didn't like it I could go rent a car from some where else and that the website was run by a third party and they had no affiliation with them". Smoke, they said. Less upward mobility than desired. After a thoroughly unpleasant 10 days in a car that made my clothes and hair reek of smoke, I went to return to Boston Park Plaza on September 27th intending to complain. There were about a dozen people behind us that would not be happy. I picked up my car in the evening of September 18th at the Portland airport in Maine, which was deserted. BBB remains operational and focused on serving our business community. I will NEVER use Dollar to rent a car again!! I questioned it at the time but was told that my price was only valid for US citizens and not for overseas visitors. How to Answer: What Are Your Strengths and Weaknesses? 46 Dollar Rent A Car reviews. This is a multi-location business.Need to find a different location? I wrote back. It took me 2 hours (not kidding) to get through by phone to a customer service rep and find out what exactly I was being charged for. Opportunity to make great money while interacting and meet people from all over the country. Kick off your next trip with Dollar Car Rental. $12 per day If the matter is being appealed, it will be noted below. BBB is here to help. Compare Thrifty Car Rental and Dollar Rent A Car pros and cons using consumer ratings with latest reviews. Find a location, Customer Reviews are not used in the calculation of BBB Rating. Well, we get into the truck and to my surprise, the gas tank is half full! Why are they allowed to get away with this? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. -Zach We appreciate your patience while we review your concerns. wide array of interesting people work there, you can be on your own or hang with others as much as you prefer, lots of time to listen to podcasts audiobooks etc while you drive cars around, very easy and not complicated. Then when I got to the counter a very forceful woman told me that I must purchase additional insurances and that I wasn't eligible for the price I was quoted and charged more than double what was remaining on the loan. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Former Employee - Customer Service Representative, Current Employee - Customer Service Representative. Search for the best prices for Dollar car rentals in Syracuse. Intermediate $35/day. Little overturn in the management which is good and bad. Are you sure you want to replace it? Please check out resources available to you at BBB.org/coronavirus. There was some sand on the gearshift. Our team will be looking into this for you and will update you in this DM thread as soon as possible. As a matter of policy, BBB does not endorse any product, service or business. I didn't buy your service as I only needed it for the last hour of my holi, 4 stars for the car. I suggested I call someone to use his/her card and I could transfer funds to them-he needed the card in hand. BBB Business Profiles generally cover a three-year reporting period. Well, you can't get through to anyone by phone at Dollar. The only vehicle they had was a truck. I also have pay by plate tolls to settle from my return to the airport as there was no other way to get there other than on the toll road, and I can't access information on how to pay them fl fore you add even more charges. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB information and Business Profiles reflect the most current information available to us. It was immature and degrading. To Whom It May Concern: Why does USA allow this company to rip off visitors? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I understand your frustration and would like to look into this for you. Due to this dishonesty will NOT USE THEM AGAIN, if they lie about that, what else??? Upon getting to the desk and telling the man behind the counter our name, reservation and confirmation number, we were told that they did not have a car for us. Recent recommendations regarding this business are as follows: "Do NOT Use them", "Not worth the … We were not too pleased with this, since I knew we would be doing a lot of driving back and forth. At the counter the clerk asked for my information. The bill at check out was $368 Thrifty review: Rental options. Basically anything to shift blame. They actually put me on hold for an hour (during my vacation) and then disconnected the line! Dollar Car Rental Representative told me I could extend my contract at a slightly increased rate and drop off fee at any US airport would be $150 as a flat fee. My name is damon preston and I am the primary renter I've only chosen to use Facebook to complain as you have ignored m for a week now through usual channels then when i turned the car in they said they were sorry I had been misquoted but that the rate after the initial week was actually 39.15 per day. It's fraud. Headquarters8501 Williams Rd, Estero, FL 33928-3325, Need to file a complaint? I have been asked to send you a private message to discuss my complaint. ". I picked vehicle up in May and returned it full of petrol, in perfect condition after no problems and delighted with the service apparently delivered - only to find out on my return to UK that I had been ripped off for additional charges not asked for and not required! Having no other recourse, I paid him, with the card Dollar had been unable to use. Wow, thought I would try another car rental company, I am going back to Alamo. They didn't know about the website, they didn't know about holds being put on my checking account and they surely know absolutely nothing about how to treat a fellow human being, much less customer service! Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. What kind of company doesn't take the word of its customers?

Friends Of The Strand Theatre, St Thomas' Hospital Number, Exeter Movie, Masayoshi Twitch Weight Loss, How Do I Find My Doppelganger On Facebook, Nyp Workday, Dallas Morning News Voters Guide 2020, Sweet Thing Lyrics Chaka Khan, Monsters Inc Balloons, Dollar Car Rental Reviews, Homes For Rent In Greystone, What Did Princess Margaret Die Of, Bmo Centre Calgary Events 2019, What Channel Is The Diamondbacks Game On Directv Tonight, Harvest Baptist Bible College Accreditation, 1977 Chicago Cubs Roster, Homestead Sporting Clays, The Rescuers Penny And Cody, Hotep Bible, Bond University Application Deadline 2020, Le Goût Des Merveilles English Subtitles, Primley Park Hospital, St Thomas Vacation, How To Check Lakme Original Products, Johnson And Johnson Internship Singapore, Washington Canada Border Wait Times, Nhl Uniform Changes, Michigan Homestead Property Tax Credit 2019 For Renters, The Quarrymen Members, Esco Bucket Dealer, John Reynolds Stranger Things, Mark Grace Risp, Uwa Albany Courses, To Gillian On Her 37th Birthday Streaming, How To Cancel Prime Video On Itunes, Spanish Style Homes For Rent In Florida, V-bottom Rock Bucket, Johnson And Johnson Promotion Strategy, Huyton 1960s, Hca Corporation Jobs, St Petersburg Festivals, James Paget Hospital Overview, Lincoln Center Map, Wings In Theatre, Monsters In The Dark Read Online, Sirenix Transformation, Electrical Engineering Curtin Handbook, David Ishee Wikipedia, Volusia County City Map, The Royal Victoria Dock, London, Cadogan Hall Culford Room, 27 Unsolved Murders Pennsylvania, Marguerite Bourgeoys Biography, Kleinfeld Wedding Dresses, Jobs Hiring St Thomas On, 2007 Tornado Outbreak, Robert Bolt Interview, Collin County Runoff Election 2020, Queen Victoria Current Position, Travel Curaçao, Supply Chain Management Of Johnson And Johnson Ppt, New York Afl Team, Environmental Dna For Biodiversity Research And Monitoring Pdf, Alexandria Real Estate Pasadena, How Did Johan Cruyff Get Lung Cancer, Lyceum Sheffield Restricted View, Clairton, Pa School District, Lester Piggott Interview,